About McKay

President and Founder of HorseTourneys

With Cancellations, Less is the Only Option

This past Sunday, October 27, Belmont Park ran its first race on the card, but heavy rain and high winds forced cancellation immediately thereafter. Weather was also poor at Monmouth, but conditions held up a little better there, with the entire card running to completion.

Three Belmont races were included in the Sunday Featured schedule which, with the cancellation, reduced the number of races in the schedule from the usual 12 to nine.  But this total still represented 75 percent of the original number, above the 70 percent threshold to constitute a valid schedule per the Official Rules. Thus, the Featured schedule carried on.

The above scenario is not unheard of…but it’s relatively rare. We estimate that 3-5 Featured schedules a year are either reduced or cancelled, most of them happening either in the deep winter months or July/August when extreme temperatures can invade the northeast.  October or November?  That’s pretty unusual.

The Twitterverse and our email inbox was unusually ablaze this time, however.  Some players were not satisfied that they were forced to participate in a truncated schedule.  We speculate that this was partly to do with the fact that qualifiers to the Breeders’ Cup Betting Challenge are winding down, and players are eager to earn seats to the coveted event.

Trust us, we get it.  We really do.  We hate race cancellations just as much as you do.  It’s a pain in our butts to handle and, on top of that, we lose money on the deal.

Before we move on, let me say that, at the risk of tooting our own horns, I am certain that we spend far more time in constructing multi-track schedules than anyone has or ever will in the tournament space.  Eric Wing, as part of his role, is responsible for putting these together. He takes this duty deadly seriously, and I know of no one more qualified to do this than he.

Having handled this myself for many years, I can attest that this takes much more time than one would imagine.  We look at every race available and take into account multiple factors in crafting a schedule that we think best serves our players.  Weather, timing, race quality, field size, et al. The variables are too numerous to list fully.

For Sunday, we anticipated the bad weather in the northeast, and purposefully excluded any grass races there.  And, since Belmont stood to have the worst weather, we limited its usage to three races, so that a cancellation wouldn’t force us to scrap the schedule entirely.  We didn’t actually expect that Belmont would cancel (especially with an Empire 6 forceout scheduled)…but, in some ways, things actually happened according to plan.

I can probably go back over the years and point out a bucket full of instances where proper planning prevented schedule reductions or cancellations.  We feel it’s our job to plan ahead. This time we avoided a cancellation (by not using more than three Belmont races), but not a reduction.

On to the issue at hand.  The complaints and suggestions generally centered around two areas.  We’ll take them one by one:

  • HorseTourneys should be able to add races to a schedule in the event of cancellations

Currently, our policy is that we will never make changes to any Featured schedule on the actual day of that schedule.  If a track cancels the evening before, we’ll endeavor to make changes and communicate those, but once the morning comes, adding or changing the schedule is out.

Why do we draw such a hard line?

It’s important to understand the habits of tournament players.  One of the wonderful things about online tournament play is that one doesn’t need to be following along in real time.  Generally speaking, players understand that they are not at a disadvantage by preparing early, making selections and walking away.  And that’s exactly what they do—in very large numbers.

Of course, this is easy to do in Pick & Pray events, but our data shows that even in Live events, no more than 50 percent of entrants are actually participating in real time.  They’re playing (and winning) while still being able to enjoy the other things that weekend life offers.  We think that’s terrific and one of the key selling points of the product.

So imagine you’re someone with religious or family obligations on a Sunday; you prepare for the schedule and make your picks either the night before or early morning.  If changes are made, in the vast majority of cases, you’re not going to be able to adjust in time.

And communicating changes is practically impossible.  Our email open rates are about 20 percent at their highest (which is actually very high), and that’s within a day or so of being sent.  (Nevermind if they are actually read.)  Alerts on the website don’t do any good if the players aren’t around to see them.  It’s unlikely we’d be able to reach any more than 20-30 percent of those entered if changes were made.

So making changes to a schedule on the day-of is highly problematic.  It’s impossible to conclude that this would be anything but unfair.

OK, so if that’s out, what about an alternative?

  • HorseTourneys should include a number of “alternate” races (say 3-4) in the schedule that would be activated in the event of cancellations

This sounds pretty good at first blush.  Could we do it from a technical perspective?  Sure, it might be a bit messy, but it’s doable.

But is it something that solves the issues inherent in introducing changes?  We don’t think so.  And this isn’t a matter of not wanting to make the effort.

It’s human nature not to extend effort toward something that has a very low chance of occurring.  Let’s go back to our estimate of 3-5 Featured schedules a year being impacted by cancellations.  If we look at Saturday and Sunday only, that’s 3-5 schedules impacted out of a yearly total of 104 a year.  If we include Fridays, that’s 3-5 out of 156.   That’s 3.2 percent at most.

Adding 3-4 races would increase prep time by at least 25 percent.  Do we really believe that most players are going to prepare for those races ahead of time, for a 3 percent chance that they’ll be needed?  Meanwhile, the same communications challenges remain.  Even if this were offered, a meaningful percentage of players will not have even looked at those races.

Some might say, “That’s tough, the player knew they were available…it’s his responsibility.”  Again, that stance might sound good, but it doesn’t take into account the disenchantment that a large number of those players would feel by not having prepared for those races — especially if their inclusion materially affected their results.

Here’s the kind of exchange that we’d likely receive under these circumstances:

PLAYER:  Hi, HorseTourneys.  I know that some races were cancelled today and the alternate races were used in their place.  Unfortunately, I was tight on time last night and didn’t get a chance to prepare for those or make selections.  I would have won this tournament if those races hadn’t been used.  I think you should have just gone with the other races.  I’m pretty upset and would like you to refund my money or give me the prize I would have won.

HORSETOURNEYS SUPPORT: We’re sorry, but the rules are clear that in the event of cancellations, the alternate races are used.  It’s the responsibility of all players to prepare for those races.  There’s nothing we can do.

PLAYER: Yeah, I know what the rules say, but nobody thought that Belmont would cancel today.  This was a total surprise.  I feel like I got screwed here.  Please give me my money back.

In cases like this, we’d have the choice of sticking to our guns and pissing someone off, or providing refunds out of pocket. Obviously, neither of those options are good ones.

Barring an exception, Featured schedules on weekends contain at least 12 races.  This means that a Featured schedule is guaranteed to have nine races on Saturday or Sunday in order to meet the 70 percent threshold.  While we’d certainly prefer more, we think that this is still a number acceptable to the vast majority of players and that it is far preferable to an outright cancellation.  Moreover, having a set threshold gives us something to plan against when taking contingencies into account.

But most importantly, adherence to this rule allows players to know that they will never have to worry about late additions.  Picking winners is never easy, but at least it’s fun. Dealing with last-minute curveballs…not so much.

 

 

 

 

 

 

Notice for Minnesota residents

Below is an email sent to Minnesota residents on February 8, 2021:

Dear Minnesota resident:

Minnesota is a state, among several, that requires separate account wagering licensing in order to legally accept online wagers on horse racing. HorseTourneys and HorsePlayers operate under the Minnesota account wagering license of Xpressbet, with whom we maintain an official affiliate partnership.

All account wagering providers operating in the state of Minnesota must pay source market fees back to the state and its racing associations. While the state racing commission had waived these fees for our organization last year, they have elected to reinstate them beginning in 2021.  Therefore, we must pay source market fees on activity from Minnesota residents moving forward.

Our current takeout structure does not allow us to absorb this additional source market fee. To account for these fees, effective now, a 1.5% fee will be added to all DEPOSITS of Minnesota residents at either HorseTourneys or HorsePlayers. The individual tournament entry fees will remain the same. This fee will be separately noted at the time of your deposit confirmation.

While we regret that Minnesota residents are again affected, please understand that these fees are obligatory for us to operate in compliance in your state.

If you have any questions, please feel free to reach out to us at support@horsetourneys.com.

Sincerely,

McKay Smith
President
HorseTourneys.com

The All-Optional Format Returns – Finally

This week, we’ll begin testing the newest version of the All-Optional format here at HorseTourneys.  We’ve been working on this for quite awhile, and are relieved to finally be in a position to roll it out again.

For well over a year now, many of you have been asking us what had happened to it, and when we might be bringing it back.  We don’t blame you, as it’s a format that should be part and parcel of any ongoing tourney platform such as ours.

So you’re probably asking yourself – what in the world took you guys so long?

The answer to that question isn’t simple.  But one thing is for sure: we were lucky we got away with using it when we did. And that’s only because the racing gods spared us circumstances that would have caused havoc.  It was a little like driving in a car we knew had a loose axle.  Eventually and inevitably, the axle would break and we’d go crashing into a tree.  That’s why we shelved using the All-Optional format a couple of years ago before we started work on the new site that launched last August.  But we always vowed to get back to it as soon as we were able.

The main problem was that technically, we were not prepared to handle rare events that would require the return of a pick back to a player’s quiver of selections.  For instance, if a horse was declared a non-starter, rather than treating that like a scratch, you should get your selection back, right?  Or what if a race was declared a No Contest?  All players would need that pick back.  Races from certain tracks cancelled?  We weren’t prepared for that either.

There is a whole series of circumstances that we needed our system to be able to account for that weren’t in place previously.  It took longer than it should have, but at this point we’re confident that we have all contingencies covered.

Related to the fixes, there are two main points that players need to be aware of when playing the All-Optional format:

  • If a horse is declared a NON-STARTER, players will be given that selection back, UNLESS the race is the final race in the tournament. In that case, the non-starter will be treated like an ordinary scratch, with alternates or post-time favorites applied
  • If races are either declared a NO CONTEST, or cancelled, players will also be given back any selections that had been made in those races

If participating in this format, players must acknowledge that if there are circumstances such as non-starters or no contests that occur late in a tournament, it is possible that players may end up with more selections remaining than there are eligible races in which to use them.  This is simply unavoidable as it relates to this format.  What we cannot do as administrators is deal with individual cases on an ad hoc basis.  Therefore, the rules as they relate to procedures in the all-optional format are ironclad.

Aside from the above, the format operates exactly the same as when we used it previously.  Players will make a designated maximum number of selections from the list of eligible races.  Typically, this will be eight or 10 maximum selections among an eligible group of 15-25 races.

If a player needs to “clear” a selection in order to free up a pick, players simply need to un-check a primary selection, which will also clear the alternate pick.  The count of selections available per entry is displayed at the top of your entry in the selections interface:

alloptional1

We’ll likely continue with testing for a couple weeks or so.  Once we’re confident everything is in tip-top shape, we’ll start to work the format into the rotation for the Featured schedules on the weekend, as well as offering it on a daily basis when at least two major circuits are available.

Of course, please notify us of any issues you may come across when playing.  We want to know about anything that may not look right or out of place.

We look forward to making this format a standard part of offerings moving forward.  Thank you in advance for your assistance in getting there.

 

Chris Littlemore Holds on, Prevails at 2018 NHC

Despite some earnest efforts, especially those by Keith Fenton (2nd place, 315.10 points) and Garett Skiba (3rd, 314.00 points) no one from the chasing back managed to reel in second leader and now NHC 2018 champion Chris Littlemore.

Littlemore, a retired General Motors auto worker currently based in Whitby, Ontario, Canada, blazed a trail at NHC 2018 and wound up with 348.30 points for his 53 mythical $2 win, $2 place plays. He collected $800,000 US for the victory and will also receive an Eclipse Award.

Littlemore credited his selection of Holiday’s Angel ($39.00 to win, $12.00 to place) in Saturday’s Oaklawn Park sixth race as the winner that made his tournament.

Fenton, a qualifier via online play at HorseTourneys.com and resident of Fort Worth, Texas, made a steady Sunday bid and fended off the late bid by Skiba, who selected the winner of NHC 2018’s last race, the ninth from Santa Anita. The nervous moment for Fenton ended when War Heroine paid $11.20 and $5.20 which left Skiba 1.10 points short of second and its $250,000 prize. Skiba won $125,000.

Notably, St. Petersburg, Florida’s Gloria Kahlden, who qualified via HorseTourneys.com, made NHC 2018’s Final Table, ended up seventh and walked off with the handsome sum of $58,500.

Significantly, HorseTourneys.com qualifiers enjoyed tremendous success at NHC 2018 as 21 of them made the group of 71 Sunday semifinalists.

Other noteworthy performances by HorseTourneys.com include: Ernest Powers (11th place, 255.90 points, $25,000), Mike Yurczyk (18th, 242.70 points, $19,500), Stephanie Davis (21st, 240.70, $18,000), Chris Podratz (29th, 231.40 points, $13,500) and George Chute (30th, 230.00 points, $13,000).

Sincere thanks,
Bob Nastanovich
@BNastanovich, on behalf of HorseTourneys.com

Michael Ryan Sits Atop NHC Standings After Day One

On Opening Day of NHC 2018, Michael Ryan, a participant in the 2015 and 2016 tournaments, emerged with 150.80 points and a narrow win over Paul Langley (148.70 points).

However, on a day in which players made 18 plays, including 8 mandatory ones, the leaderboard is tight and littered with qualifiers who gained entry via online tournaments  at HorseTourneys.com.

The over 500 participants, many with the maximum of two entries, were able to “freelance” and choose ten plays on any race from Aqueduct, Tampa Bay Downs, Gulfstream Park, Fair Grounds, Oaklawn Park, Golden Gate Fields and Santa Anita.

Value was limited in the mandatory octet as winners ranged from $5.20 to $12.00 with Desert Folly, winner of Tampa Bay’s 7th race, offering the biggest reward amongst horses that visited a winner’s circle. Dublin Tinker, a 76-1 shot in Gulfstream’s 11th race, provided the few NHC players who chose him with the tourney maximum 22.00 points despite his place payoff of $48.20.

Amongst those who qualified via HorseTourneys.com, John Farrar led the charge with 146.80 points, good for third place tie with 25 year old Jonathan Zvara. Keith Fenton (138.80) and Jeff Bussan (137.00) were always at the forefront after solid starts. Another group of HorseTourneys.com players were clustered on the second page of the board between 12th and 16th: Jeff Einardt (124.40), Brad Anderson (124.20), Frank Perri (120.60) and Mike Yurczyk (120.20). Notably, Perri finished strongly after declaring, “Why are you taking my picture? I haven’t gotten a thing” earlier in the day.

With the same format in place on Saturday, most players I spoke to remained hopeful they could turn around their Friday mediocrity and reach Sunday’s top 70 semifinalists group. Eighteen more swings at the handicapping plate on Saturday should encourage most or all who avoided the dreaded “Goose egg” or 0.00 points today.

Bob Nastanovich
@Bnastanovich, for HorseTourneys.com

NHC FINAL “SIX” CONTEST RE-SCHEDULED FOR SATURDAY, JANUARY 13

Sixth NHC Berth Added, 2017 Tour Points to be Awarded, $50 Credit Toward Future NHC Play Added to Impacted HorsePlayers.com Accounts

The NHC Tour “Final Five” Contest has been re-scheduled forSaturday, January 13.  A sixth berth in the NHC has been added to the contest prize structure and 2017 NHC Tour points will be awarded.

Participation in the January 13 contest will be limited to only those individuals who entered the January 6 contest, which was postponed after the first race due to technical issues.

Your entry(s) have been automatically entered in this Saturday’s contest.  There is nothing players will need to do in order to register for the event.  Selections may be made in the View/Make picks section once selections are available on Friday afternoon, January 12.

Full refunds are available to any individual who cannot participate in Saturday’s re-scheduled contest.  If you wish to cancel and receive a refund of your entry(s), please email support@horseplayers.com and your request will be accommodated promptly.

All participants in Saturday’s canceled contest will receive a $50 credit for future NHC contest play on HorsePlayers.com.  This credit will appear in your account by Monday morning, January 8.

We sincerely apologize for the events that forced us to postpone Saturday’s NHC contest and hope that you can join us for this Saturday’s Final Six Contest.

-NTRA
-HorsePlayers.com

Updates on Today’s Website Problems

LATEST NEWS (3:45pm, January 7): The NHC Final Five contest has been officially rescheduled for Saturday, January 13. An additional NHC seat has been added (six will now be awarded), and all players impacted by the postponement will receive $50 in HorsePlayers.com credit.  Full details are available here.

Beginning at around 3:30pm ET on January 6, our website began experiencing issues with our hosting solution, which impacted site accessibility for over an hour.  We’ve now determined this to be primarily related to a minor flaw in our code that had the potential to impact LIVE format events in particular at high entry levels.  In other words – the fault lies with us.

All of today’s LIVE events (minus the SURVIVOR games that had already been decided before issues arose), and all tourneys in the SANTA ANITA schedule, have been refunded.  

Today’s PICK & PRAY events that were unaffected (those that began before the Santa Anita schedule) will be scored per usual.

The NHC Qualifier on HorsePlayers will be rescheduled for a later date.  Details will be posted on HorsePlayers.com and sent via e-mail once this is determined.  While entries to the re-scheduled event will be automatically carried over from today’s event to the new date, players may certainly cancel those entries for a full refund.  Please be patient as we work on rescheduling the date and populating the new event with today’s entries.  We will let you know when you have the option to cancel for a refund.

We pride ourselves on this stuff not happening here (this is our second major disruption in nearly eight years), so we’re as angry and disappointed as you are.  We have identified the problem, and will ensure that this does not create an issue again.

Again, we sincerely apologize for your trouble at our website today.

McKay Smith
President
HorseTourneys.com

Notice from HorseTourneys on Racetrack Content

Until further notice, races from racetracks of The Stronach Group will be featured only in tournaments related to industry sponsored, on-track/on-site events (in other words, in feeders and qualifiers to brick and mortar tournaments).  Races from those tracks will not be featured in cash-only tournaments.

Be assured that HorseTourneys management has been involved in ongoing dialogue with management of The Stronach Group regarding a long-term solution to restoring the full tournament menu for those racetracks.  We hope to have positive news to report shortly.

Please note that this will not affect HorsePlayers.com and in particular, all NHC and BCBC qualifiers will continue to run as usual with all racetrack content available.

Thank you for your patience and for your continued patronage.

Sincerely,

McKay Smith
President
HorseTourneys.com