Please be advised that we have made some changes to our payment processing. Effective immediately, we are no longer utilizing an international-based payment processor, as we’ve successfully transitioned completely to domestic payment processors.

This is good news for you, as this means there is no longer the potential for international fees related to the direct use of debit or credit cards at HorseTourneys and HorsePlayers.

However, to accommodate this change, we were required to remove the saved cards that had been on your account. You will need to re-enter the numbers of the cards that you wish to use, and may re-save them to the new platform.

Some debit cards may be declined with the change to the new processor. We recommend that those that experience declines with a debit card to contact their issuer to determine the reason. Also, please keep in mind that ACH transactions are essentially the same as a debit transaction, with the added benefit of avoiding any transaction fees associated.

Please let us know if you have any questions regarding this change. You may email us directly at support@horsetourneys.com.